If your Loaded Everyday card is lost or stolen within New Zealand, call us on 0800 LOADED (562333) and we'll cancel your card immediately.
If you're overseas, call us on +64 (4) 460 5373. Our customer service representatives are available 24 hours a day, 7 days a week to help you.
For any questions about Loaded Everyday, check out our FAQs or email us at enquiries@loadedcard.co.nz.
For any account enquiries, please check your account online.