Disputed transactions

If you want to dispute the transaction, you'll need to contact us within 30 days of the purchase date.

To dispute a transaction please fill in the Dispute Form, scan it and email it to enquiries@loadedcard.co.nz or fax it to us on (04) 472 3091. 

Or post it to:
Loaded Card Disputes
Private Bag 39888
Wellington 5045