Close
Please note - if your card is expiring in Nov or Dec 2014 we will be issuing you a replacement card on the 29th Nov to ensure you have it for Christmas.
Please check your contact details in My Account are up to date so your new card is sent to the correct address. You will not be able to use your existing card until the replacement card has been received.
Close
Loaded™ Everyday card
Unfortunately we’ve made the decision to close the Loaded™ Everyday product. While we and our customers loved the product we simply didn’t have enough people using it. Please be advised that all Loaded Everyday cards will be closed on 31 January, 2017.
If it is the prepaid Visa functionality you value most you could open a Loaded for Travel card instead – find out more here.
If you require more information please contact us on enquiries@loadedcard.co.nz.
Online and phone services
Control your spending and manage your Loaded™ Everyday account online or over the phone.
Online services
On the Loaded Everyday website you can:
- check your balance any time
- view your transactions and any card authorisations
- view and print statements
- change your PIN
- update your personal details.
- lock and unlock your card
- close your card
- change your My Account password
Simply click on My Account. On your first visit you’ll be asked to enter your date of birth (DOB), full card number and the CVV2 (three-digit) number on the back of the card. You’ll then be prompted to change your password and enter a user code for future access.
Automated phone service
You can use our automated phone service to change your PIN, activate your card, lock and unlock your card, report a lost or stolen card, get your card balance and hear your last 10 transactions and any card authorisations. Just call 0800 LOADED (562 333) and follow the voice prompts. The first time you use it, please use the day and month of your birthday (e.g. 0208 if it’s 2 August) as your PIN. Fees apply.